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About Us
About Us

Member Testimonials

At Arsenal Credit Union, we take pride in providing our members with superior service. We're member owned, so it just makes sense to take good care of the people who contribute to our success — and our members are raving about the service they get.

We routinely survey our members who visit the credit union. Below are some examples of what our members are saying.

Want to submit your own comments? Email arsenalcu@arsenalcu.org or contact us through a secure form.
 

 

I am exceedingly pleased with Arsenal Credit Union.

Delores G.

 

ACU has the best employees and most helpful of any bank/institution I have dealt with in the past. Thank you.

Sherry M.

 

I'm very new, but very satisfied so far.

Steven T.

 

I have been with Arsenal Credit Union for a number of years. Every single time (whether by phone or in person) I have been treated with the utmost professionalism and courtesy...second to none.

C.J.B.

 

After poor service at large banks, it is refreshing to experience the professional atmosphere and great customer service at your credit union. I tell all my friends to switch to ACU, and I have lots of friends and a big mouth!

Robert P.

 

I love the service I receive at Arsenal. I wish more companies were like Arsenal.

James T. 

 

You have treated me like a personal friend, and thank you for the personal attention given to me whenever I have questions.

Judith S.

 

I always feel welcome when I come in to take care of anything. I enjoy doing business with Arsenal.

Robert B.

 

I have had many banks in my life, and Arsenal has been the best by far. I tell everyone how satisfied I am with Arsenal.

Christina L.

 

I have been an Arsenal member for 19 years, and I have always been extremely happy with the service I have been given.

Samantha H.

 

I am continually pleased with the kindness, service and professional individuals that I come in contact with at Arsenal Credit Union.

Eric C.

 

I love Arsenal Credit Union.

Aleah B.

 

Service has always been excellent in the many years I have been a member of the credit union.

Barbara R.

 

Great customer service. Always treated with respect.

Linda M.

 

I had my dog with me and was provided with the accurate transaction and a dog bone for my pit bull. A warm and friendly visit. Thanks.

Stephen B.

 

Every visit is always a pleasurable visit. I will continue my membership because of the consistently excellent service I receive.

Roshandra R.

 

I am an educator. Good communication skills are key to good service. I have always received excellent service from Arsenal Credit Union. I have recommended this credit union to my friends and family on numerous occasions.

Delores G.

 

The staff is and always has been great. It is the reason I do all of my banking at Arsenal.

Stephen S.

 

I've been an Arsenal member for almost 15 years, and LOVE it! We have used Arsenal to purchase a home, several vehicles, and for various personal and business accounts and loans. Service is always excellent, and rates are always very competitive.

Virginia S.

 

It's a great place to have been associated with for so many years. Have always had a lot of confidence in ACU and the way our money is handled.

Sylvia A.

 

I've been a member of Arsenal CU since 1983 and have always been treated with the greatest respect and care. And I would like to say thank you to all the ACU employees, you're doing a wonderful job.

Donald B.

 

I was a member at another credit union and switched to Arsenal. It is a lot better, one of the best.

Jennifer K.

 

I have never been more pleased and felt more comfortable with any other bank. I think all the people that I deal with at Arsenal are the nicest people, and I enjoy coming in and doing my banking business.

Robert B.

 

I like the friendliness and personal care that the credit union provides.

Eric S.

 

I've been a member for 35 years and never have had a complaint. That's amazing. You guys are the best-kept secret in the industry.

Russell Y.

 

I have always had great customer service at all Arsenal branches.

Chris M.

 

I love this credit union so much!

Dwayne O.

 

Even though we are not located in St. Louis right now because of our jobs, we continue to bank with Arsenal. We wouldn't have it any other way. Many thanks for your genuinely kind and efficient help.

Moira L.

 

I love my credit union...I have never had a problem here, and every single employee I have ever dealt with made me feel like family. Smiles, friendly, professional, and just a bunch of wonderful employees!

Patricia K.

 

I recommend Arsenal to everybody. Love Arsenal!

Kim S.

 

I've been a member for 12 years now, and the service and assistance have always been exceptional. Thank you.

John C.

 

I have been a member of ACU for many years. During that time, all of the ACU representatives that I have worked with have always been very friendly, courteous, helpful, respectful and professional, for which I am very appreciative! Thank you! Because of my good experiences with ACU through the years, I have recommended ACU to others and will continue to do so. Thank you for your great organization that is well run and has a great staff of personnel!

Dennis C.

 

 

 

 

 

More testimonials

 

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3780 Vogel Road; Arnold, MO 63010|
314.962.6363 and 1.800.719.6363|
arsenalcu@arsenalcu.org