At Arsenal Credit Union, we take pride in providing our members with superior service. We're member owned, so it just makes sense to take good care of the people who contribute to our success — and our members are raving about the service they get.
We routinely survey our members who visit the credit union. Below are some examples of what our members are saying.
I love my credit union...I have never had a problem here, and every single employee I have ever dealt with made me feel like family. Smiles, friendly, professional, and just a bunch of wonderful employees!
I recommend Arsenal to everybody. Love Arsenal!
I've been a member for 12 years now, and the service and assistance have always been exceptional. Thank you.
I have been a member of ACU for many years. During that time, all of the ACU representatives that I have worked with have always been very friendly, courteous, helpful, respectful and professional, for which I am very appreciative! Thank you! Because of my good experiences with ACU through the years, I have recommended ACU to others and will continue to do so. Thank you for your great organization that is well run and has a great staff of personnel!
One of the best decisions I made was switching from US Bank to Arsenal CU!
Arsenal Credit Union has been over and above in satisfaction for us. Always helpful with good attitudes!
I tell friends and family about Arsenal Credit Union and am very appreciative for being treated like a valued member. Thank you.
I have been with ACU for years and have always been 100% satisfied.
I have always found my interactions with Arsenal employees, both inside and drive-thru, to be a pleasant experience. Questions have been answered clearly, and transactions have been handled efficiently.
I love Arsenal Credit Union. I always recommend it to anybody I can. I am a completely satisfied customer.
Every time I am at Arsenal Credit Union I am treated wonderful and the employees make sure I am well taken care of.
I always have a great experience. I just love Arsenal Credit Union.
I have been a member since 1985, have both my personal and business accounts with Arsenal, and have never been disappointed. Who needs a bank?
Alan & Betty F.
I have referred many for the auto loans because of the great rates and ease of financing.
I have always appreciated my banking at Arsenal. It's super. It's clean, friendly, professional and helpful. I especially appreciate the fact that it is so community-oriented. I love the pleasant spirit of the place. I have already recommended it to a friend. I think it would be a great place to work.
Over many years, ACU has proven that it is the best financial institution in the area for working-class folks, albeit I am now retired. The staff strives to make all transactions a pleasant experience.
I am so glad we switched to Arsenal, always treated the very best and all the people we deal with are very nice and everyone is so helpful.
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