Member Testimonials

I have always received the highest quality [service] and professionalism from Arsenal Credit Union and its employees.

Roy L.

I like that your employees take their time and that they are very friendly, professional and caring with their customers. They see to it that they help you to the extent of the visit and that you have and got everything that you need.

John W.

I have always been satisfied with Arsenal CU and will never do business elsewhere.

Charles B.

ACU is the best banking I have ever had.

Stephen B.

The employees are always very friendly, professional, courteous and extremely helpful...I am very satisfied with Arsenal Credit Union and their employees.

Andrea H.

I've only been a member for a year or so but, every time I go into Arsenal there are smiling faces and a professional atmosphere.

Megan H.

You have the most friendly, personable, and professional people in your customer service area. I always feel welcome and appreciated. I am grateful.

Mike B.

Always very nice and helpful. AAA+++++

Scott J.

Your company is the best credit union with whom I have ever done business. I think you are my tenth CU... Happy employees are the rock upon which truly successful institutions are based. If the employees, like yours, are well trained and compensated (including many "atta boys") they then have the ability to treat the most important people in any business - the customers - the way they deserve and rarely expect anymore. Your people are always great... Your employees are very happy and well informed, therefore your customers are too... I congratulate you and every level of management in creating a company that displays - to my eyes - the perfect implementation of the pathway to a truly successful enterprise.

James W.

I used both a walk-up teller and a member services rep and both were extremely helpful and professional. The walk-up teller answered all of my questions regarding CDs and money market accounts and then referred me to the Rep.

Barbara P.

I will never go back to a "bank"....this credit union has given me the best service, every time, and I am very satisfied and have recommended many people and brag about you all the time!

Janet D.

I had fast friendly service and usually do when I go in there. Arsenal Credit Union has always ranked very high with me.

Jacquelyn R.

I have always had a positive experience at Arsenal CU.

Russell T.

Just nice & friendly people to deal with.

Steven H.

Every team member I have ever dealt with there has been very friendly and helpful. Even the team members that are not waiting on you are friendly and always have smiles on their faces even if there is a rude customer in front of them. Great job for the Vogel location team members.

Sandra P.

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