I've been with Arsenal for almost 30 years. The CU has helped me with the good, bad, and sometimes the ugly. I have never had any problems that I can remember.
I have been a member of Arsenal for several years, and I have always gotten excellent service with a smile. And that includes everyone!
I was opening a new account after an absence from the credit union. I had some very unsatisfactory dealings with an area bank. At Arsenal I was treated as a member and not just someone to squeeze more money out of. I will NEVER go back to a bank for my financial dealings.
Carla & Joseph H.
The service has always been prompt and direct. Most of my banking is very simple, and is treated as such. I also enjoy my online access showing a immediate balance level, unlike banks that hide transactions from their customers, eventually overdrawing their account, and leading to unnecessary overdraft fees. I feel that Arsenal Credit Union is not trying to 'nickel-and dime' me to poverty, like big branch banks, like Bank of America.
Every time I come there I am waited on quickly by a knowledgeable person that takes care of my needs. I am glad I am a member.
The employees are very nice. At the bank I used before, they were the complete opposite. It is also nice not having to fill out a deposit slip just to deposit a paycheck.
Craig & Jamie G.
The customer service is why I drive 15 minutes each way to bank with Arsenal instead of someplace 2 minutes from my house.
Since I became a member of ACU, every experience has been wonderful. I have always been greeted by name professionally and politely. Every employee I have met thus far has went above and beyond to take care of me compared to what I was accustomed to at traditional banks. I am so grateful I now use ACU and refer all my acquaintances and family. Thank you.
We have loved Arsenal for years. That is why we have recommended them to so many people.
Matthew & Kelly H.
Everyone at the Arnold Branch is more than helpful. My husband and I always feel well served and taken care of. Excellent group of employees! Very helpful!
I congratulate ACU for operating a wonderful business that is so rewarding to its customers.
I have a member of Arsenal CU for many years. The tellers are familiar to me and friendly. I feel my money is safe at Arsenal CU.
I love my credit union. I continue to try to explain the benefits to people all the time.
She was very pleasant and extremely friendly and you could tell she was happy to assist me. I work in customer service and she did a great job; she was genuine and was not just going through the motions.
As always - fast, friendly, accurate. What else can a person ask for?!
Matthew & Kelly H.
All the employees seem to get along well with one another which makes for a friendly, happy atmosphere, and speaks well for upper management: good upper management = happy employees.
Daniel & Monica A.
Select from the menu below for quick service.