Member Testimonials

My experience at Arsenal Credit Union has always been A+.

Lee Andre F.

Arsenal Credit Union has been in with our family for 25+ years and each year it gets better and better. We have four generations use your services and we all enjoy being a part of a great team!!

Vernadine S.

Even though I have banks within walking distance, I prefer Arsenal Credit Union. I have never experienced any problems here. My children now have accounts as well.

Jeanne H.

Every business should provide the same level of professional, personal and timely service. Thank you!

Kevin W.

There are banks that are closer to my home, but Arsenal Credit Union as always provided me with very good service. I'll be there for the long haul.

Jeffrey and Vivian L.

Service is quick and accurate. All employees are always upbeat and friendly.

Matthew & Kelly H.

I was very happy with the attention I received. It was my first time to come in and handle a transaction, and I was very pleased with the response I had received. I will enjoy banking here.

Jennifer L.

All the personnel that I have had to deal with since I opened my account have the best customer service. They are the nicest people I have ever dealt with.

Stacey F.

The teller was polite & even remembered that I have health issues. She asked how I was & even said they, the other tellers & herself, had not seen me in a while & was wondering how I was. That made me feel so important that out of all the customers they see they remembered me.

Michelle H.

Angela did an outstanding job [and] exceeded my expectations. She treated me like I have been doing business with you for years. I drove all of the way from Springfield, Mo., do to business with Angela; that is how impressed I was with her. Service like this is not heard of nowadays. I have told everyone I know about how well I have been treated.

Kenneth R.

I love Arsenal Credit Union. I feel like [it] actually cares who I am; I'm not just another source of interest income for them.

Bobbi F.

I have banked with Arsenal for several years now & have always had complete satisfaction with the employees and service.

Karen H.

I was cutting it close to closing time and the girl allowed me to come in anyway and did not act or seem perturbed. I appreciated that.

Karen & Craig G.

The North County Branch is one of the best credit union offices I have ever dealt with, and I belong to two others. The Arsenal Credit Union personnel are very professional, compassionate and courteous.

Gregory & Ayisha J.

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