At Arsenal Credit Union, we take pride in providing our members with superior service. We're member owned, so it just makes sense to take good care of the people who contribute to our success — and our members are raving about the service they get.
We routinely survey our members who visit the credit union. Below are some examples of what our members are saying.
“Keep doing what you’re doing because at Arsenal I feel at ‘Home’! Thank you all!”
“Every staff member is very professional. Arsenal credit union is the best credit union around.”
“Every time I have been in my local branch the experience is always excellent.”
“ACU is outstanding and I wish everyone who banks anywhere had an opportunity to see what a well run business can do for the customer, and for the community. The [core DP system upgrade] went smoothly and was completed early, and I was constantly kept up-to-date on the status and when ACU would be back online as normal.”
“I have been with this credit union now for some time, and I have always had the best service. Always polite towards me. I have always been pleased with whoever waits on me. I want 2 thank everyone for their generosity.”
“I have been a member for 20 years and I'll never leave. I have always been treated fairly and respectfully.”
“I really enjoy Arsenal Credit Union employees. They are always friendly, courteous, and friendly. I always enjoy doing my banking at Arsenal. I plan on staying for a long time.”
“I love Arsenal CU and its employees! Everything is great – service is great for a personal consumer; charges are minimal and everyone tries to do their best for me. I appreciate it!”
“I am a new customer of Arsenal Credit Union and so far I am very satisfied with the service I have received.”
“110% satisfied with being a member of Arsenal Credit Union.”
“Overall, good services and a easy place to deal with. No hidden fees or BS.”
“In thirty five years of doing business with the Arsenal Credit Union I have never had a bad encounter.”
“I am really pleased with the service and services at Arsenal Credit Union! It is a great place for personal banking!!!”
“The staff is always cheerful and helpful. I know their first names. I love banking with Arsenal. The ACU staff is the best. They all make a great team. They make me feel special. And I have so much respect for them as they are very special to me.”
“I have no problems with Arsenal. I really enjoy everyone. They always greet me. They make me feel like family.”
“The best customer service bar none!! Thanks!”
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