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About Us
About Us

Member Testimonials

At Arsenal Credit Union, we take pride in providing our members with superior service. We're member owned, so it just makes sense to take good care of the people who contribute to our success — and our members are raving about the service they get.

We routinely survey our members who visit the credit union. Below are some examples of what our members are saying.

Want to submit your own comments? Email arsenalcu@arsenalcu.org or contact us through a secure form.
 

 

I've been an Arsenal member for almost 15 years, and LOVE it! We have used Arsenal to purchase a home, several vehicles, and for various personal and business accounts and loans. Service is always excellent, and rates are always very competitive.

Virginia S.

 

It's a great place to have been associated with for so many years. Have always had a lot of confidence in ACU and the way our money is handled.

Sylvia A.

 

I've been a member of Arsenal CU since 1983 and have always been treated with the greatest respect and care. And I would like to say thank you to all the ACU employees, you're doing a wonderful job.

Donald B.

 

I was a member at another credit union and switched to Arsenal. It is a lot better, one of the best.

Jennifer K.

 

I have never been more pleased and felt more comfortable with any other bank. I think all the people that I deal with at Arsenal are the nicest people, and I enjoy coming in and doing my banking business.

Robert B.

 

I like the friendliness and personal care that the credit union provides.

Eric S.

 

I've been a member for 35 years and never have had a complaint. That's amazing. You guys are the best-kept secret in the industry.

Russell Y.

 

I have always had great customer service at all Arsenal branches.

Chris M.

 

I love this credit union so much!

Dwayne O.

 

Even though we are not located in St. Louis right now because of our jobs, we continue to bank with Arsenal. We wouldn't have it any other way. Many thanks for your genuinely kind and efficient help.

Moira L.

 

I love my credit union...I have never had a problem here, and every single employee I have ever dealt with made me feel like family. Smiles, friendly, professional, and just a bunch of wonderful employees!

Patricia K.

 

I recommend Arsenal to everybody. Love Arsenal!

Kim S.

 

I've been a member for 12 years now, and the service and assistance have always been exceptional. Thank you.

John C.

 

I have been a member of ACU for many years. During that time, all of the ACU representatives that I have worked with have always been very friendly, courteous, helpful, respectful and professional, for which I am very appreciative! Thank you! Because of my good experiences with ACU through the years, I have recommended ACU to others and will continue to do so. Thank you for your great organization that is well run and has a great staff of personnel!

Dennis C.

 

One of the best decisions I made was switching from US Bank to Arsenal CU!

Lisa H.

 

Arsenal Credit Union has been over and above in satisfaction for us. Always helpful with good attitudes!

Michael B.

 

I tell friends and family about Arsenal Credit Union and am very appreciative for being treated like a valued member. Thank you.

Tina P.

 

I have been with ACU for years and have always been 100% satisfied.

Eric M.

 

I have always found my interactions with Arsenal employees, both inside and drive-thru, to be a pleasant experience. Questions have been answered clearly, and transactions have been handled efficiently.

Donald L.

 

I love Arsenal Credit Union. I always recommend it to anybody I can. I am a completely satisfied customer.

Dana H.

 

Every time I am at Arsenal Credit Union I am treated wonderful and the employees make sure I am well taken care of.

Andrea G.

 

I always have a great experience. I just love Arsenal Credit Union.

Melody F.

 

I have been a member since 1985, have both my personal and business accounts with Arsenal, and have never been disappointed. Who needs a bank?

Alan & Betty F.

 

I have referred many for the auto loans because of the great rates and ease of financing.

Tamlyn F.

 

I have always appreciated my banking at Arsenal. It's super. It's clean, friendly, professional and helpful. I especially appreciate the fact that it is so community-oriented. I love the pleasant spirit of the place. I have already recommended it to a friend. I think it would be a great place to work.

Patricia T.

 

Over many years, ACU has proven that it is the best financial institution in the area for working-class folks, albeit I am now retired. The staff strives to make all transactions a pleasant experience.

John G.

 

I am so glad we switched to Arsenal, always treated the very best and all the people we deal with are very nice and everyone is so helpful.

Robert B.

 

 

 

 

More testimonials

 

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3780 Vogel Road; Arnold, MO 63010|
314.962.6363 and 1.800.719.6363|
arsenalcu@arsenalcu.org