At Arsenal Credit Union, we take pride in providing our members with superior service. We're member owned, so it just makes sense to take good care of the people who contribute to our success — and our members are raving about the service they get.
We routinely survey our members who visit the credit union. Below are some examples of what our members are saying.
I am very pleased with the customer service I receive. Everyone I have had to deal with has always been very helpful and courteous.
Great place to have our money. Always treated great.
Arsenal CU is the best financial institution. I deal with banks every day, and Arsenal is by far better.
Awesome service as I've come to expect!
I have had an awesome experience since joining three months ago. Will never go back to my prior bank.
Been with Arsenal for over 35 years! Always have been treated fairly and with dignity!
I have been a member for many years! I love Arsenal Credit Union. Always helpful and professional. I always feel like a VIP when I come in.
I've been nothing but satisfied since joining your credit union.
I have been a member since 1983 and have always been impressed by the courtesy, helpfulness and willingness of employees to go out of their way to be helpful. I really appreciate all the assistance I have been given for all of these years! Thank you!
I love this credit union so much that even though I have moved out of state, I am keeping you as my choice financial institution!
I love the service. I have been coming to this credit union for years.
After nearly 15 years with ACU, I wouldn't want to bank with anyone else. Services and rates offered are always better value than others, and representatives are always polite, professional and helpful -- at every branch! I know the saying is that "banks" are businesses and out to make money, but I actually feel that ACU protects my interests and cares that I remain a repeat customer. I especially love the new North County branch!
I enjoy being a member of the credit union, and have been a member for a number of years. I get excellent service, which keeps me coming back. Thanks for a good job well done!
Best credit union I've ever had.
I love this credit union. Top-notch banking. Will never go to another bank.
Richard & Rene S.
Out of all the financial institutions I've ever visited, Arsenal by far is the most professional I've ever experienced. I have referred two of my coworkers who are pleased with them also. Thanks, Arsenal.
Always friendly and ready to answer any questions or concerns that I have. Love Arsenal CU.
I love ACU! I have been a member for over 30 years. The people who work there are always friendly, professional and very helpful.
I am extremely satisfied banking with Arsenal and have been for several years and plan to continue banking there.
I've been with Arsenal CU since 1978. You've always been the best. Keep up the good work.
Love Arsenal. Always great rates and friendly service.
This is my first time being with Arsenal. I like the way they work and I love the fact that I can get a debit card made at the location.
I was with a different credit union before Arsenal, and Arsenal is far better than they were. I am glad to be with a credit union that I am happy and comfortable with.
My wife and I are members and have had nothing but the best service!
I've been with the credit union for 44 years. I have always been satisfied.
Nancy & Joseph K.
Of the various financial institutions that I deal with, your website is the best organized. The bill pay system is excellent!
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