At Arsenal Credit Union, we take pride in providing our members with superior service. We're member owned, so it just makes sense to take good care of the people who contribute to our success — and our members are raving about the service they get.
We routinely survey our members who visit the credit union. Below are some examples of what our members are saying.
“The woman who helped me made me feel like she cared about my concerns regarding my account and steered me in the direction I needed to go.”
“Have been a member for some time now, and have anyways been taken care of in the best way possible!! Top notch company!!”
"Been with Arsenal for years! Won't go anywhere else!"
“I love Arsenal Credit Union. Every time I have been there the staff is always so polite and helpful.”
“Like the drive thru face to face TV! I like that you can just tell the teller what you want to do and don't have to fill out paperwork!”
“Great rate, a quick car loan approval and I was out the door in less than 15 minutes!”
“We needed a small ($50K) loan and it seemed that no one was interested in loaning such a small amount –but it seems like a lot to me! Arsenal came thru for us and everyone we've dealt with has been very pleasant and helpful. I recommend Arsenal to all.”
“I feel like I'm a member of a loving family now that I've joined the Credit Union.”
“Bar none the best. They treat us like gold each and every time. You could not ask for better management or staff. Simply awesome.”
“Everyone seems to know me. Very respectful with pleasant smiles. Makes me feel comfortable.”
Stephen B. Sr.
“Arsenal Credit Union has been my financial institution of choice since 1960 and I have never been disappointed in my dealings with them.”
“I am constantly amazed and impressed by the customer service and helpfulness of the staff!”
“During my membership (9.5 years) with Arsenal Credit Union, I have found all employees very caring, courtesy, helpful and professional. Thank you.”
Edward R. Jr.
“ACU is a valuable source for financial information. A pleasure to do business with.”
“I am a recent transplant from Bank of America, and I am very pleased with this institution and would recommend. Friendly and courteous employees.”
“Very happy with the customer service and convenience of all the options that help me financially!!”
“The tellers are always very nice and quickly take care of my banking needs. I am happy and satisfied to be a member!”
“I am very satisfied with Arsenal Credit Union. I've been a member for over 20 years and appreciate your staff and service.
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